Return of Goods Policy
At Van Parts 4 U, our customers needs are very important to us and we want you to be happy with your purchase. If, however, you're not entirely satisfied with an item, we'll happily exchange it or give you a refund, provided that it's returned to us in its original condition and within 14 days.
We are committed to protecting your privacy, so any personal information obtained from you for the purposes of executing a refund, repair or exchange will be handled in accordance with our privacy policy.
In addition to our returns policy, we want to ensure that our customers have peace of mind when making their purchase from us. With this in mind, all of our items sold come with a full guarantee, the length of which is dependent upon their condition. We offer a 30 day guarantee for all of our used parts and a six month guarantee on all of our reconditioned gearboxes and new parts.
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